Publicity
‘COVID-19 and Auto Insurance: What We Know So Far’
4 January 2021
In English: Bolt Solutions
‘The Pulse of Insurtech’
24 December 2020
In English: DIA White Paper in partnership with McKinsey & Company
‘Consumenten gaan vaker ervaren wat de verzekeraar voor hen betekent’
21 December 2020
In Dutch: InFinance
‘COVID-19 sonrası dönemde başarılı olmak isteyen sigortacılar için 4 anahtar trend’
11 December 2020
In Turkish: Sigortacı Gazetesi
‘Helping Insurers to Digitally Transform’
1 December 2020
In English: FSMarTech
‘Ecco quali sono i quattro trend assicurativi post-Covid’
25 August 2020
In Italian: InsurZine
‘Die Zeit nach Corona: Vier Trends für Versicherer’
19 August 2020
In German: VersicherungsJournal
‘The Four Post-Covid Trends Insurers Should Tap Into’
5 August 2020
In English: e-Insight
‘Versicherer sollten ihren Kunden Superkräfte verleihen’
30 July 2020
In German: NewFinance
‘Insurance and Finance LIVE with Roger Peverelli of Digital Insurance Agenda (
29 July 2020
In English: Digital Scouting, Spotify
‘Interview with Roger Peverelli, Co-Founder of The DIA Community’
19 July 2020
In English: Magazine Community of Insurance
‘Customer experience is een hygiënefactor geworden’
17 July 2020
In Dutch: Eye on Finance magazine
‘The Four Post-Covid Trends Insurers Should Tap Into’
25 June 2020
in English: DIA White Paper
‘Accelerating Innovation in Insurance’
podcast interview Insurtech Radio
10 June 2020
in English: Spotify, Apple, Google
‘The impact of covid on the speed of digital transformation in insurance’
4 June 2020
in English: DIA White Paper
‘How insurtechs and insurers are helping to fight the pandemic’
18 May 2020
in English: DIA Community, InsurTech Ireland, InsurtechNews, Xprimm
in German: NewFinance
‘Connected insurance. L’IT per il mondo assicurativo’
9 April 2020
in Italian: Data Manager
‘Innovating insurance to become a lifetime partner for customers’
interview with Bruno Scaroni, Global Director Group Strategy and Business Accelerator Generali
17 February 2020
in English: InsurtechNews, DIA Community
in German: NewFinance
‘Robots can help us become better humans if we programmed them to be good robots’
interview with David Chen, CFO Hanson Robotics
6 January 2020
in English: Xprimm, DIA Community
in German: NewFinance
‘#Branchentalk Live @ DIA Munich’
Podcast interview
10 December 2019
In German/English: NewFinance
‘IoB, Internet of Beings, is a more important development than IoT, Internet of Things’
interview with Theo Bouts, CEO Zurich Insurance Mobile Solutions
27 November 2019
in English: DIA Community
in Italian: Assinews, Inzurzine
‘China is lightyears ahead – in insurtech and in regular insurance’
Interview with Xenia Poppe, Global Head of Insurtech Programs Plug and Play
2 November 2019
In English: DIA Community
In German: NewFinance
‘The Four Waves of Insurtech’
Podcast interview
27 October 2019
in English: FintechFlow
‘How to adopt insurtech at scale. What insurers can learn from ING Bank’
interview with Olivier Guillaumond, Global Head of Fintech ING Bank
7 October 2019
in English: DIA Community
‘Ecosystems Beyond Insurance’
October 2019
in English: Driven Magazine
‘Techrevolutie bereikt nu ook verzekeraars’
24 September 2019
in Dutch: Het Financieele Dagblad
‘Theme park for the security, health and wellbeing of customers’
interview with Koichi Narasaki, Group Digital Officer SOMPO
20 September 2019
in English: DIA Community
‘From Digitisers to Super Platforms’
interview with Kalai Natarajan, Head of Strategic Engagement and Ecosystems Prudential Singapore
14 August 2019
in English: DIA Community
‘DIA Amsterdam: Bepaalt hartslag straks je premie?’
6 August 2019
in Dutch: InFinance
‘Blurring boundaries drive innovation’
interview with Marco Keim, CEO Aegon Continental Europe and member Aegon Management Board
5 August 2019
in English: Insurance Thought Leadership, DIA Community
in German: NewFinance
‘Focus innovation on real impact’
interview with Daisuke Iwase, Group Chief Digital Officer AIA Group
24 July 2019
in English: Insurance Thought Leadership, InsurtechNews, Assinews, DIA Community
in German: NewFinance
in Italian: Insurzine
‘What insurers can learn from AFC Ajax’
interview with Max Reckers, performance technology expert AFC Ajax
22 July 2019
in English: DIA Community
‘The Four Waves of Insurtech’
8 July 2019
in English: InsurtechNews, Xprimm, Community of Insurance, DIA Community
in German: IT Finanzmagazin, Versicherungsbetriebe
in Italian: Insurzine
in Greek: NextDeal
‘Fintech horizon’
Contribution to a study by KleinBlue.
June 2019
in French: KleinBlue
‘How successful insurance will be in the future’
20 June 2019
in Greek: Next Deal
‘Consumer trends are driving digital innovation’
3 June 2019
in English: Digital Scouting
‘Chi sono Roger Peverelli e Reggy de Feniks?’
20 May 2019
in Italian: Assinews
‘The world of insurance changed by digitalization’
Contribution to a study by NTT Data
16 May 2019
in Japanese: NTT Data
‘Insurtech, le tre tendenze per il futuro’
6 May 2019
in Italian: Insurzine
‘Emerging digital models are showing success’
interview with Simon Kaesler, Partner McKinsey & Company
1 April 2019
in English: InsurtechNews, DIA Community
in German: Finanzwelt
‘The vision behind Ping An’s success story’
interview with Jonathan Larsen, Chief Innovation Officer Ping An
20 February 2019
in English: InsurtechNews, Xprimm, DIA Community
in German: Pfefferminzia
‘Leaving the ‘Valley of Uncertainty’ – and what’s next’
interview with Jörg Mußhoff, Senior Partner McKinsey & Company
18 February 2019
in English: eFocus, DIA Community
in German: Finanzwelt, Pfefferminzia
in Italian: Assinews
‘What’s behind the brand on the shirt of Lionel Messi’
interview with Oskar Mielczarek de la Miel, Managing Partner Rakuten Capital
11 February 2019
in English: DIA Community
in German: Finanzwelt, NewFinance
‘Cooperation and ecosystem-thinking is in the veins of mutual insurers’
interview with Joost Heideman, CEO Univé
6 February 2019
in English: DIA Community
‘The challenge we face is to create relevance’
interview with Josep Celaya, Global Head of Transformation MAPFRE Group
16 January 2019
in English: DIA Community
in German: Finanzwelt
‘Understand where your strengths are best used’
interview with Andries Smit, Managing Director Global Digital Factory Aviva
14 January 2019
in English: DIA Community
‘Involve yourself personally to drive change from within the industry’
interview with Robert Heene, board member Versicherungskammer Group
27 December 2018
in English: DIA Community
in German: Pfefferminzia
‘What ‘being passionate about customers’ really means’
interview with Steven Mendel, co-founder and CEO Bought by Many
12 December 2018
in English: DIA Community
‘Nieuwe verzekeraar zonder ‘veelclaimers’ haalt € 1,5 mln op’
25 September 2018
in Dutch: Het Financieele Dagblad
‘Actively Shape the Opportunities in Emerging Ecosystems’
interview with Jörg Mußhoff, Senior Partner, and Simon Kaesler, Partner McKinsey
22 August 2018
in English: DIA Community
‘Ecosystems: Take a customer perspective and work across industries’
interview with Volker Büttner, Head of Group Innovation Generali
20 August 2018
in English: InsurtechNews , DIA Community
in Italian: Assinews
‘Talent is the key to build successful ecosystems’
interview with Reza Khorshidi, Global Chief Scientist AIG
9 August 2018
in English: Fintech Times, DIA Community
in German: NewFinance
in Italian: Assinews
‘Discovery is all about ecosystems. Ecosystems are all about discovery’
interview with Andre Nepgen, Head of the Global Vitality Network Discovery
2 August 2018
in English: DIA Community
in German: Finanzwelt
in Italian: Assinews
‘Thinking ecosystems is the secret behind ZhongAn’
interview with Bill Song, Director of International Business ZhongAn Insurance and COO ZhongAn Technologies International Group
26 July 2018
in English: InsurtechNews, DIA Community
in German: Finanzwelt, NewFinance
in Italian: Assinews
‘Building ecosystems requires guts’
interview with Tom van den Brulle, Global Head of Innovation Munich Re
17 July 2018
in English: ITHM , DIA Community
in German: NewFinance, Pfefferminzia
in Italian: Inzurzine
in Turkish: Sigorta Gazetesi
‘Haydi sigortacilar Mayis’ta Amsterdam’a!
May 2018
in Turkish: Sigorta Gündem
‘From Usage Based Insurance to Real Added Value’
28 February 2018
in English: DIA Community
‘How to solve the privacy paradox’
23 January 2018
in English: DIA Community
‘What insurers can learn from Deutsche Bank about innovation and insurtech’
interview with Markus Pertlwieser, Chief Digital Officer Deutsche Bank
19 January 2018
in English: DIA Community
‘Eight key characteristics of pull platforms’
8 January 2018
in English: Insurance Thought Leadership, DIA Community
‘Five (plus one) strategies to fight price comparison’
3 January 2018
in English: Insurance Thought Leadership, DIA Community
‘Girişim ekosistemi ile entegre olabilen sigortacılar kazanacak’
(Insurers who can integrate with the enterprise ecosystem will win)
2 January 2018
in Turkish: Sigorta Gazetesi
‘Top 10 Insurtech Trends for 2018’
1 December 2017
in English: Insurance Thought Leadership, InsurtechNews, DIA Community
‘Ten essential talents to leverage insurtech’
7 November 2017
in English: Insurance Thought Leadership, DIA Community
‘Faster innovation by smarter cooperation’
9 October 2017
in English: DIA Community
‘The first anniversary interview’
interview with Daniel Schreiber, Founder and CEO Lemonade
3 October 2017
in English: Insurance Thought Leadership, EY VODW, DIA Community
‘Sneller innoveren door slimmer samen te werken’
12 September 2017
in Dutch: Marketingscience
‘Wereld van verzekeraars gaat op z’n kop’
24 Augustus 2017
in Dutch: Algemeen Dagblad
‘The biggest disruptor is the use of data’
interview with Christopher Longo, Executive Vice President, COO & CIO AmTrust
31 July 2017
in English: DIA Community
‘Three guiding principles to turn Digital Transformation into Customer Engagement Innovation’
28 July 2017
in English: DIA Community
‘Simplify processes to accelerate insurtechs’
interview with Mark Klein, Chief Digital Officer ERGO Group
21 July 2017
in English: DIA Community
‘Closing the knowing-doing gap’
interview with Lee Ng, Chief Operating Officer MetLife LumenLab Singapore
20 July 2017
in English: DIA Community
‘Three success factors of teaming up with insurtechs’
interview with Amélie Oudéa- Castéra, Chief Marketing & Digital Officer AXA Group
20 July 2017
in English: DIA Community
‘Technologie kan dienst juist persoonlijk maken’
June 2017
in Dutch: FondsNieuws
‘Digitale transformatie stopt niet bij operational excellence’
9 May 2017
in Dutch: CustomerTalk
‘Digitale transformatie: van het repareren van het verleden naar het bouwen van de toekomst’
May 2017
in Dutch: CustomerFirst
‘Diese Startups bieten Versicherern einen echten Mehrwert’
20 April 2017
in German: Pfefferminzia
‘The power to insure what you want, when you want it’
interview with Scott Walchek, founder and CEO Trōv
28 March 2017
in English: Insurance Thought Leadership, Instech.London, InsurtechNews, Linkedin, DIA Community
in Dutch: Emerce, EY VODW
‘Reinventing Customer Engagement. The next level of digital transformation for banks and insurers’
February 2017
in English: book, co-authored by Reggy de Feniks, published by LID Publishing
‘Technologie wordt te veel gezien als kostenbesparing’
February 2017
in Dutch: Assurantie Magazine
‘Seven symbiotic relationships with fintechs and insurtechs’
26 January 2017
in English: Insurance Thought Leadership, Linkedin, DIA Community
in Dutch: Emerce
‘Top 10 Insurtech Trends for 2017’
12 January 2017
in English: Insurance Thought Leadership, InsurtechNews, DIA Community
in Dutch: Emerce
‘Reinventing customer engagement. Daily service is the sweet spot’
Contribution to the report ‘Open Banking & APIs Report 2017. A new era of innovation in banking’
2017
in English: The Papers
‘Insurers have no idea about what consumers own’
2017
in Russian: Future
‘Innosurance: over technologie, blockchain en disruptors. Dé uitdagingen voor verzekeraars en adviseurs’
30 June 2016
in Dutch: Assurantie Magazine
‘Verandering in de branche gaat juist snel’
24 June 2016
in Dutch: Assurantie Magazine
‘Seven flavours of fintech in insurance’
11 June 2016
in English: Fintech Finance, DIA Community
in Dutch: finno.nl, EY VODW
‘Welche Schwachstellen der Versicherer den Fintech-Boom vorantreiben’
18 February 2016
in German: Pfefferminzia, Das Investment
‘Welche Schwachstellen der Versicherer den Fintech-Boom vorantreiben’
(The weaknesses of insurers that are driving the fintech boom)
17 February 2016
in German: Pfefferminzia
‘Pensioendeelnemers verdienen een plek in het hart’
September 2015
in Dutch: Blauw (Blue Sky Group)
‘Seven flavours of fintech in insurance’
Essay in the report ‘Money of the Future
2015
in English: Life.SREDA
‘Bedrijf heeft klantdata allang te pakken’
11 March 2014
in Dutch: Het Financieele Dagblad
‘Financiele dienstverlening anno 2014’
February 2014
in Dutch: Telecommerce Magazine
‘I big data migliorano la customer experience’
14 February 2014
in Italian: Bancaforte
‘Kijk verder dan de babyboomers’
February 2014
in Dutch: The Asset
‘Six trends financial institutions should heed’
2014
in English: Asian Link
‘Turning big data into better conversations’
9 September 2013
in English: Sibos
‘Voittajayritys valloittaa sydämet’
(Conquering the hearts of consumers)
February 2013
in Finnish: Finanssi&Vakuutus (FINVA)
‘Moderne tijden, modern klantcontact’
November 2013
in Dutch: CIO Magazine
‘Power women’
30 July 2013
in Dutch: Marketing Science
‘Keeping the wheels turning’
9 June 2013
in English: One (Credit Suisse)
in German: One (Credit Suisse)
in French: One (Credit Suisse)
in Italian: One (Credit Suisse)
‘Simplicidad, clave del futuro de los servicios financieros’
23 May 2013
in Spanish: Information Week Mexico
‘Focus op customer experience’
26 April 2013
in Dutch: AMplus
‘Klanten moeten de vernieuwing wel zien’
April 2013
in Dutch: Verzekerd (Dutch Association of Insurers)
‘Prospects for banks 2013-2015: strategy, marketing, product and channels’
March 2013
in Russian: Retail Banking
‘Laat zien wat je waard bent’
January 2013
in Dutch: BaLans (Van Lanschot Bankiers)
‘Berater müssen sich in einer neuen Welt zurechtfinden’
January 2013
in German: Das Investment
‘Finanzielle Beschlagenheit fängt mit Moneyville an’
January 2013
in German: Traders Journal
‘Yes we can’
January 2013
in German: Traders Journal
‘Big data. Grote hype?’
6 November 2012
in Dutch: Marketing Tribune
‘Was erwarten die Menschen von ihrem Finanzdienstleister’
October 2012
in German: Traders Journal
‘In vijf stappen de klant centraal’
August 2012
in Dutch: Banking Review
‘Gelingt der Neuanfang?’
4 September 2012
in German: Traders Journal
‘Reinventare i servizi finanziari’
9 September 2012
in Italian: Bancaforte
‘Reinventando los servicios financieros’
20 September 2012
in Spanish: Open Mind (BBVA)
‘Wie sich die Finanzbranche neu erfindet‘
4 September 2012
in German: Traders Journal
‘Mobile dreams of building an empire’
Summer 2012
In English: The Treasurer
‘Hoe je ‘de klant centraal’ concreet maakt – en van een noodzaak een duurzaam onderscheid’
June 2012
in Dutch: VODW White paper
‘Mobile services to transform the financial services industry’
June 2012
in English: E-Finance & Payments Law & Policy
‘Clientes vs entidades financieras’
7 July 2012
in Spanish: Diario Abierto
‘Ante todos, los clientes’
(Customers first)
13 May 2012
in Spanish: El Mundo
‘Restore trust and become part of life’
3 April 2012
in English: Mobile Payments Market Guide
‘Luxe bankieren’
(What private banks can learn from luxury brands)
20 March 2012
in English: Marketing Tribune
‘Financial services reset’
23 March 2012
in Russian: Analytical Banking Journal
‘La relación banca/cliente. Nuevas tendencias en la gestión de patrimonios’
(New trends in asset management)
in Spanish: Borsa Diner Professionales
‘De klant centraal stellen. Hoe werkt dat in de praktijk?
January 2012
in Dutch: Banking Review
‘Netto Bankieren’
24 January 2012
in Dutch: Marketing Tribune
‘Muchas entidades financieras sufren una crisis de identidad’
24 January 2012
in Spanish: Expansion
‘The crisis of morale’
15 December 2011
in Russian: Arguments and Facts
‘Betalen doet pijn’
15 November 2011
in Dutch: Marketing Tribune
‘In hogere versnelling naar klantbelang’
3 September 2011
in Dutch: Het Financieele Dagblad
‘Un cambio para sempre’
17 July 2011
in Spanish: El Mundo
‘The true power of online banking’
4 October 2011
in English: BAI Banking Strategies
‘Repositioning the City’
30 June 2011
in English: Communicate
‘Van keurmerk naar klant centraal’
August 2012
in Dutch: Banking Review
‘La banca ética no se involucra en complejos y arriesgados productos de derivados, principal razón de la crisis’
16 October 2011
in Spanish: Diario Abierto
‘Customer intelligence creëert meerwaarde’
June 2011
in Dutch: The Asset
‘Strategi-eksperter: Lyt til kunderne eller tab‘
(Listen to customers or loose)
31 May 2011
in Danish: FinansWatch
‘Hulp in de huishouding’
24 May 2011
in Dutch: Marketing Tribune
‘Die wahre Kraft von Online’
10 May 2011
in German: Österreichisches Bank-Archiv
‘Eenvoud is het nieuwe toverwoord’
28 April 2011
in Dutch: Het Financieele Dagblad
‘The true power of online’
April 2011
in English: EFMA Journal
‘Reinventar é simples’
March 2011
in Portuguese: Ideaias
‘Das Geschäftsjahr 2010 der ING-DiBa AG‘
Contribution to presentation annual press conference
10 March 2011
in German: ING DiBa
‘Jezelf opnieuw uitvinden’
11 March 2011
in Dutch: Qblog (Delta Lloyd Groep)
‘Nieuwe opvattingen’
29 March 2011
in Dutch: Marketing Tribune
‘Reinventing financial Services’
January 2011
in Hungarian: Magyar Bankszövetség
‘Het heft in handen’
25 January 2011
in Dutch: Marketing Tribune
‘Listen, discuss, change’
February 2011
in English: ING World
‘De echte kracht van online’
January 2011
in Dutch: Banking Review
‘De renaissance van de financiële sector’
24 January 2011
in Dutch: Bank & Effectenbedrijf
‘De klant centraal, maar hoe dan?’
13 October 2010
in Dutch: De Volkskrant
‘Maak klant tot kernactiviteit’
11 September 2010
in Dutch: Het Financieele Dagblad
‘Peverelli presenteert consumentengedrag aan bestuurder’
October 2010
in Dutch: Bank | Wereld
‘Reinventing Financial Services: lezen of laten liggen?’
November 2010
in Dutch: Tijdschrift voor Marketing
‘De vier groeikansen voor Nederlandse banken’
12 October 2010
in Dutch: Management Team
‘On the move‘
Radio interview
15 September 2010
in Dutch: BNR Nieuwsradio
‘Financiële geletterdheid begint in Moneyville’
September 2010
in Dutch: Banking Review
‘Avondspits‘
Radio interview
September 2010
in Dutch: Radio 3FM
‘Koets zonder paard’
24 August 2010
in Dutch: Marketing Tribune
‘Fondsmanagers weten niets van klanten’
14 July 2010
in Dutch: Fondsnieuws
‘Organisaties in beweging door een klantgericht keurmerk’
June 2010
in Dutch: New Financial Forum
‘De waarde van de balans’
27 April 2010
in Dutch: Marketing Tribune
‘Customer centricity in Banking’
April 2010
in Dutch: Banking Review
‘Een bank voor en door mensen’
16 February 2010
in Dutch: Marketing Tribune
‘Kassa‘
Radio interview
17 November 2019
in Dutch: VARA
‘Internetgeneratie vecht autoriteit klassieke vermogensbeheerders aan’
9 November 2009
in Dutch: Het Financieele Dagblad
‘Less is more – Meer verdienen met minder merken’
9 September 2009
in Dutch: Tijdschrift voor Marketing
‘La ética del sector financiero’
27 August 2009
in Spanish: El Mundo
‘Fresh Finance’
18 August 2009
in Dutch: Marketing Tribune
‘Transparencia y sencillez para devolver la confianza’
21 June 2009
in Spanish: El Mundo
‘Less is more. The future of finance is simply easy’
19 May 2009
in English: VODW White Paper
‘Cómo recuperar la confianza en el sector financiero’
10 May 2009
in Spanish: El Mundo
‘Vertrouwen herstellen doe je zo’
May 2009
in Dutch: Banking Review
‘Eenvoud herstelt vertrouwen’
28 April 2009
in Dutch: Marketing Tribune
‘Commissie Maas mist kans. Negen aanbevelingen om het vertrouwen ook op korte termijn te herstellen’
April 2009
in Dutch: VODW White Paper
‘Un sistema sin confianza’
29 April 2009
in Spanish: El Periodico
in Catalan: El Periodico de Catalunya
‘The key to change’
April 2009
in English: Globe
‘¿Dónde aprendió a estafar a sus clientes Jerome Kerviel?’
8 February 2009
in Spanish: El Mundo
‘The Future of Finance is Easy’
11 February 2009
in Dutch: Banking Review
‘Marketing gets a completely new meaning’
February 2009
in English: EFMA Journal
‘Ethiek is de sleutel’
17 February 2009
in Dutch: Marketing Tribune
‘La bola de cristal financiera’
18 January 2009
in Spanish: El Pais
‘El futuro va de ética’
January 2009
in Spanish: Dinero
‘Ethik: der Schlüssel zur Verändering bei Banken und Versicherungen’
1 January 2009
in German: Versicherungswirtschaft
‘Banken moeten terug naar basis’
31 December 2008
in Dutch: De Telegraaf
‘Bankier heeft te weinig ingespeeld op trends’
22 December 2008
in Dutch: De Volkskrant
‘Impact of the Credit Crunch on consumer behaviour and competitive landscape, on business development and marketing’
November 2008
in English: VODW White Paper
in Spanish: VODW White Paper
in German: VODW White Paper
‘The day after’
18 November 2008
in Dutch: Marketing Tribune
‘The Future of Finance = Back to the Roots’
November 2008
in Dutch: Time to Market
‘Goede raad. Tweede naam om op terug te vallen’
11 October 2008
In Dutch: Het Financieele Dagblad
‘Consument wil kennis, gemak en transparantie’
September 2008
in Dutch: De Stem
‘Momenten van de waarheid’
19 August 2008
in Dutch: Marketing Tribune
‘Bankklanten zijn op drift. Kleinere spelers vullen de marktruimte die de grote merken laten vallen’
9 July 2008
in Dutch: Het Financieele Dagblad
‘Leven in grijs Europa’
6 May 2008
in Dutch: Marketing Tribune
‘Reconnecting brands to business’
Interview with Jean-Noël Kapferer, Professor of Strategic Brand Management HEC Paris
Autumn 2008
in English: Time to Market
in Spanish: Time to Market
‘See results with cool brands’
Book chapter
2008
in English: Cool Brands
‘Sport sponsorship 2.0 Unleashing the passion for sports to accelerate business growth’
2008
in English: VODW