Third author for this edition Karina Milare and Fabricio Fudissaku of TNS Brasil added a lot of research data and best practices from Brazil.
Furthermore it includes additional interviews and contributions from thought leaders such as Fabio Barbosa (former CEO Banco Real), William Salasar (Febraban – Federation of Brazilian Banks), Berry Marttin (Member executive board Rabobank Group) and Johnson Marques de Sousa (Mapfre).
The book is expected to launch in May.